Request A Quote: Home | Auto

Serving the Pioneer Valley of Western Massachusetts Since 1985

Coronavirus Update: For the health and safety of both our employees and clients, we will be limiting our staff, operations and direct customer contact. The office will be opened Monday through Thursday from 10 am until 3 pm and closed Fridays for the foreseeable future.

We ask that you please make every effort to find alternative methods to pay insurance premiums, file claims and process RMV transactions before attempting to visit our office. Insurance carrier contact information can be found on our Company Links page of the website.

If you do need to visit our office, I ask that you call first as our doors will be locked. We will be happy to assist you with curbside service and hope you understand that we would like to reduce personal interaction as much as possible.

Thank you for your understanding.

Sincerely
Bruce Piquette

Discussing Insurance Options with an Agent

Welcome to Metras Insurance Agency.

Established in 1985, Metras Insurance Agency has been serving clients in the Pioneer Valley of Western Massachusetts for over thirty years. An experienced and knowledgeable staff is focused on providing an outstanding level of personalized service to every client, regardless of size. Although all agencies offer a wide variety of products and insurance markets to their customers, it is infrequent to find a personal contact and even rarer to find the level of dedicated one-on-one support which has become a Metras Insurance trademark. While other agencies have come and gone, Metras Insurance has remained independent and serves as a model of stability in an otherwise volatile market.

Metras Insurance is a full line insurance agency offering personal lines of coverage, as well as business insurance products to meet every need. An array of insurance carriers is represented, from strong regional carriers to renowned national companies. We invite you to contact us or visit our office so that we may assist you with any and all of your insurance needs.

Contact Us

Dedicated one-on-one support has become a Metras Insurance trademark. If you need to contact us, we would like to offer you as many choices as possible. To request specific information, please use the online contact form below, and we will respond to your inquiry as promptly as possible.

Click here to show / hide the Contact Form.

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Contact Form

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General area(s) of interest:
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Preferred method(s) of contact:
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Best time(s) to contact you by phone:
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Privacy Policy [Close Privacy Policy] Online Privacy Statement This privacy policy is in effect for metrasinsurance.com. Protecting your privacy is important to us. We hope that the following statement will help you to understand how we collect, use, and safeguard the information conveyed to us through this Web site. I. Information gathered from visitors As with other Web sites, any information which is sent from your Web browser (or other Web client) to our server and any connection details, such as the originating IP address and the time of each request, may be logged, or, in some circumstances, may be relayed (such as through a contact form) via e-mail. HTTP cookies may be used in order to recall visitor preferences when interacting with this Web server and to enhance the quality of our service. Where registration is required, applicable details submitted by the user will be stored permanently on the server. Additional collected information may be associated with user accounts in order to enhance the quality of our service. Details and content which are voluntarily provided, such as contact information and answers to survey questions, may also be permanently stored. II. How the information is used The information is used in order to enrich the end-user experience when connecting to this Web server and to enhance the quality of our service. Except in cases where the visitor makes contrary request, we may use provided contact information in order to communicate with said visitor in the future and we may share some visitor details with third-parties. We reserve the right to retain and share applicable information for and with law enforcement officials and legal counsel, if compelled or motivated to do so. We also reserve the right to check connection details against third-party blacklists, in order to maintain the security and availability of our service. Where applicable, payment card numbers, security codes, and expiration dates will be transferred securely and in real-time to an online payment processor in order to authorize the transaction and will not be stored on this server. III. Opting-out or updating information If you wish to have any associated account or information removed from or updated on this server, or to opt-out of specific usage for that data, you may use any appropriate contact method or details provided through this Web site to communicate those wishes to the site owner or to the site administrator. If you are unable to find appropriate contact method or details through this Web site, you may use publicly-available WHOIS information, pursuant to same and other applicable restrictions. Requests will generally be processed within one business day. IV. Inquiring about stored details or about this privacy statement You may use any appropriate contact method or details provided through this Web site to communicate applicable questions to the site owner or to the site administrator. If you are unable to find appropriate contact method or details through this Web site, you may use publicly-available WHOIS information, pursuant to same and other applicable restrictions. Inquiries will generally be processed within one business day. V. Security of service and confidentiality of data In order to protect the integrity of data destined for, residing on, and outgoing from this server, we have implemented strict security policies and we perform daily vulnerability audits. Any financial transaction initiated through this Web site will be secured using high-grade encryption. All recorded visitor data is considered to be confidential. Such data will be accessible only to authorized personnel and entities. VI. Updates to this document This document may be updated from time to time; please revisit this page in order to stay informed about our current policies.

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